TERMS & CONDITIONS

1. About Us

FitFusion Gear
Email: fergusonmatthew030@gmail.com
Phone: 07368674785

FitFusion Gear operates as an online retailer of gym clothing, fitness gear, and gym equipment. We use a dropshipping model to fulfill orders directly through trusted third-party suppliers.

2. Use of Our Website

By accessing or using our website, you confirm that you are:

• At least 18 years old, or

• Using the site under the supervision of a parent/guardian.

You agree not to misuse our website or use it for unlawful purposes.

We reserve the right to modify or discontinue any part of the site at any time without notice.

3. Product Information

We strive to provide accurate product descriptions, images, and pricing; however:

• Variations in colour, size, or appearance may occur due to screen or supplier differences.

• Product availability may change without notice.

• All prices include applicable taxes unless otherwise stated.

We reserve the right to correct errors or inaccuracies at any time.

4. Orders and Contract Formation

When you place an order, you will receive an order confirmation email. This confirmation does not constitute acceptance. A contract is formed only when we dispatch your order.

We reserve the right to refuse or cancel orders for reasons including:

• Product unavailability

• Pricing or product description errors

• Suspected fraud

• Failure to pass security checks

5. Payment

We accept payments through:

• PayPal

• Credit and Debit Cards (via Wix-integrated payment processors)

By submitting payment information, you confirm that you are authorised to use the chosen payment method.

All payments must be received before order dispatch.

6. Shipping & Delivery

a. Dropshipping Fulfillment

We fulfill orders directly through third-party suppliers. Shipping times vary depending on product type and destination.

b. Delivery Estimates

Typical delivery times:

• UK: 5–20 business days

• EU: 7–25 business days

Delivery times are estimates and not guaranteed.

c. Customs & Import Fees

For international deliveries, customers are responsible for:

• Customs fees

• Import duties

• Local taxes

These are not included in product prices.

7. Returns, Refunds & Cancellations

a. Returns

You have the right to return items within 14 days of delivery under EU and UK consumer law (where applicable), provided items are:

• Unused

• In original packaging

• In resellable condition

Certain items (e.g., intimate wear such as gym leggings or underwear) may be exempt for hygiene reasons unless faulty.

b. Faulty or Incorrect Items

If you receive a damaged, faulty, or incorrect item, contact us at fergusonmatthew030@gmail.com within 48 hours of delivery. We may request photos to verify issues.

c. Refunds

Refunds will be issued using the original payment method once the return is approved.

d. Order Cancellations

Orders can only be cancelled before they are processed and shipped. Dropshipping suppliers may process orders quickly, so cancellation is not always guaranteed.

8. User Accounts

If you create an account:

• You must provide accurate information

• You are responsible for maintaining account confidentiality

• You must notify us of any unauthorised access

We may suspend or terminate accounts for misuse or breach of these Terms.

9. Intellectual Property

All content on our website—including text, graphics, logos, product images, and layout—is the intellectual property of FitFusion Gear or its licensors.

You may not reproduce, distribute, or use any content without our written permission.

10. Limitation of Liability

To the fullest extent permitted by law:

• FitFusion Gear is not liable for indirect, incidental, or consequential damages.

• We are not responsible for losses caused by delays, supplier issues, or events beyond our control.

• Our liability for any claim is limited to the amount paid for the product in question.

Nothing in these Terms excludes liability for personal injury, fraud, or anything else that cannot be excluded by law.

11. Third-Party Services

Our website uses third-party providers such as:

• Wix (hosting and platform services)

• PayPal and card processors (payment processing)

• Dropshipping suppliers (order fulfillment)

Your data may be shared with these parties to complete orders. Their services operate under their own terms and privacy policies.

12. Data Protection & Privacy

Your personal information is processed in accordance with our Privacy Policy and Cookies Policy, which comply with GDPR and UK data protection laws.

By using our site, you consent to our handling of personal data consistent with these policies.

13. International Orders

Products shipped outside your country may be subject to customs rules, import restrictions, and fees for which you are responsible. Delivery times may vary due to international logistics.

14. Events Beyond Our Control

We are not responsible for delays or failures caused by circumstances outside our reasonable control, including:

• Supplier delays

• Natural disasters

• Shipping disruptions

• Strikes or labour issues

• Technical failures

15. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised “Last Updated” date. Continued use of the site after changes indicates acceptance of the new Terms.

16. Governing Law

These Terms are governed by the laws of:

• The United Kingdom, for UK customers

• The European Union, for EU customers (where applicable consumer rights apply)

Any disputes shall be handled by the appropriate local courts.

17. Contact Us

If you have any questions regarding these Terms, contact:

FitFusion Gear
Address: [Your Address]
Email: fergusonmatthew030@gmail.com
Phone: 07368674785